Buyers call. Your price list answers.

Engage picks up your business calls and chats in Hindi, English and nine more Indian languages. It quotes only from your rates, reads every order back to the buyer, and puts a complete RFQ in your dashboard.

$1 of free credit to try it. After that you pay per minute and per reply, with no subscription.

Call from a buyer in Pune
Answered by Asha for Sharma Agro Traders
02:41
  1. BuyerNamaste. Basmati 1121 steam ka rate kya hai? 40 bag chahiye, Pune delivery.
  2. Asha, the Engage agentNamaste! 1121 Steam ₹92 kilo hai, aur 1,000 kilo se ₹86. 40 bag matlab 1,000 kilo, GST ke saath ₹90,300. Pune delivery free hai. Kab chahiye?
  3. BuyerSomvar ko. Ravi Caterers, naam Ravi Kumar.
  4. AgentEk baar padh deti hoon: 40 bag, 1,000 kilo Basmati 1121 Steam, Pune mein Somvar ko, Ravi Caterers ke liye. Total ₹90,300. Sahi hai?
  5. BuyerHaan, sahi hai.
  6. AgentHo gaya. Aapka RFQ number 1042 hai. Sharma Agro jaldi confirm karenge.
RFQ-1042 From a phone call
Transcript attached
Ravi Kumar, Ravi Caterers
Basmati Rice 1121, Steam40 bags (1,000 kg) at ₹86.00/kg
₹86,000.00
GST 5%
₹4,300.00
Delivery to Pune
₹0.00
Buyer confirmation
ConfirmedRead back 11:42
Total₹90,300.00

Deliver Monday. Priced from price list v7.

An example call with a made-up business. Every number comes from that business's price list, and the RFQ is saved only after the buyer says yes to the read-back.

From price list to first RFQ

You don't need a developer. Bring the rates you already send buyers on WhatsApp.

  1. Add your price list

    Upload a CSV or type it in: rates, bag sizes, volume prices, minimum order, GST and the areas you deliver to. Or start from the demo business and edit it.

  2. Test it in your browser

    Chat with your agent the way a buyer would. Check that every quote matches your rates before anyone calls.

  3. Load credits and connect a number

    Top up from $10. Buy a number from Engage, or forward the number your buyers already call.

  4. Confirm orders from your inbox

    Each call or chat ends as an RFQ with the transcript and a short summary. You decide what to confirm.

What the agent will never do

These limits are enforced by Engage's own code, so a persistent caller can't talk the agent out of them.

  • Quote a price that isn't on your list

    Totals are calculated from your rates, volume prices and tax. The language model only reads them out.

  • Give a discount you didn't allow

    You set the ceiling. Bigger asks are refused politely and passed to you as a callback.

  • Promise a delivery date you can't meet

    The earliest date comes from your lead times and delivery areas.

  • Save an order without reading it back

    The buyer hears every item, quantity, place and date, and has to say yes in their next reply.

  • Share one buyer's details with another

    A caller recognised only by phone number never hears past prices or totals.

  • Agree to buy from a supplier

    Supplier calls collect offers. Buying stays your decision.

Buyers can call in their own language

Hindi mixed with English is fine. Add the names buyers use for your products, like chawal, chini or sarson ka tel, and the agent finds them in any script.

  • English
  • हिन्दीHindi and Hinglish
  • বাংলাBengali
  • தமிழ்Tamil
  • తెలుగుTelugu
  • ಕನ್ನಡKannada
  • മലയാളംMalayalam
  • मराठीMarathi
  • ગુજરાતીGujarati
  • ਪੰਜਾਬੀPunjabi
  • ଓଡ଼ିଆOdia

Phone calls use speech recognition and voices built for Indian languages. You choose which languages your agent offers.

When stock runs low, it calls your suppliers

Tell it the product, the quantity and the most you'll pay. It calls the suppliers you've added, during the hours you set and within your call budget, and asks for rate, minimum order, stock, lead time and delivery terms.

Each offer is saved with the call it came from. Offers above your limit are flagged, never accepted.

Basmati 1121, 5,000 kgYour limit ₹82.00/kg
SupplierRateMin orderReady inLimit
Haryana Rice Mills₹78.50/kg2,000 kg4 daysWithin limit
Karnal Agro₹81.00/kg1,000 kg2 daysWithin limit
Punjab Grain Co.₹84.25/kg5,000 kg3 daysAbove limit

Example with made-up suppliers.

Price alerts your buyers ask for

A buyer can ask to hear when a rate drops. The alert goes out only after you change the price, never during the quiet hours you set, and every message has a link to stop.

Email alerts work today. SMS alerts in India need sender registration with DLT first, so they are coming later.

Sent at 10:06, after the seller lowered the price in price list v8.

From Sharma Agro TradersEmail

Basmati Rice 1121 is now ₹89.00 per kg (was ₹92.00). Call or chat to order.

Don't want these? Stop alerts with one click.

Run the business from your own phone

Call your number, give the six-digit code from your authenticator app, and ask for today's RFQs, change a rate or start a supplier round. Calling from your number isn't enough on its own. The code is required every time.

YouOwner here. Code 482 913.
AgentVerified. You have 6 new RFQs today, worth ₹3,41,500.
YouSugar S-30 ka rate 43 kar do.
AgentSugar S-30 from ₹44.00 to ₹43.00 per kg. Should I change it?

Every call and chat ends up in one place

  • An RFQ inbox you can sort by status
  • Transcripts with timestamps, and recordings if you turn recording on
  • A summary and next steps written after each conversation
  • What each customer told you, with the call it came from
  • Every price-list change, who made it and when
  • What each conversation cost
RFQsExample data
  1. RFQ-1042Ravi CaterersBasmati 1121 Steam, 40 bags₹90,300.00New
  2. RFQ-1041Patil Kirana StoresSugar S-30, 20 quintals₹92,400.00Quoted
  3. RFQ-1040Hotel Sunrise KitchensToor Dal, 10 bags₹39,300.00Won

Pay for what the agent does

Load credits with a card or Link. Calls are billed by the second. There is no subscription and no fee per team member.

RatesUS dollars
AI phone call, incoming
$0.06 / min
AI phone call, outgoingSupplier calls and test calls
$0.07 / min
AI chat reply
$0.004
Price alert by email
$0.001
Price alert by SMS
Coming later
US number from Engage
$2.00 / month
Your own number, forwarded
Free
India number from Engage
On request
$1

of free credit when you sign up. Top up from $10 when you're ready to take real calls.

Start free
  • A three-minute buyer call$0.18
  • 200 chat replies$0.80
  • 300 two-minute calls in a month$36.00

Included

Dashboard and RFQ inbox, team seats, recordings kept 90 days and transcripts for a year (you can shorten both), reports and exports, and the browser test chat.

Full pricing and how credits work

Your data and your buyers stay yours

  • Walled off per business

    Every table is locked to one business at the database level, so one seller's records can't appear in another seller's agent or dashboard.

  • Recording is your choice

    It's off until you switch it on. When it's on, callers hear a short notice first, and you set how long recordings are kept.

  • Stored in Mumbai

    Conversations, recordings and business data live in AWS Mumbai (ap-south-1), encrypted at rest.

  • Imports can't give orders

    Documents and websites you import are read as data. Text inside them can't change your rules or the agent's instructions.

  • Card details stay with Stripe

    Top-ups go through Stripe Checkout. Engage never sees card numbers.

  • Team roles

    Owners, admins, agents and viewers each see and change only what their role allows.

Questions sellers ask

Can the agent quote a wrong price?

It can only quote from the price list you publish. Engage's own code calculates every total from your rates, volume prices, minimum order, tax and delivery charges, and the language model only reads the result out. Each quote records the price-list version it used, and an RFQ is checked against the current price list again before it is saved. If the price changed in between, the agent tells the buyer the new total and asks again.

What happens when it can't answer something?

It says it doesn't know and takes a callback request for your team, with the reason. You see these on the conversation and in the RFQ inbox.

Can I keep my existing business number?

Yes. Forward your existing number to Engage and your buyers keep calling the number they know. Forwarding is free. You can also buy a US number from Engage for $2 a month.

India numbers are available on request. They need your business's KYC documents, such as a GST certificate.

How does billing work?

You load prepaid credits with a card or Link through Stripe, from $10. Calls are billed per second at $0.06 a minute incoming and $0.07 a minute outgoing, and each AI chat reply costs $0.004. New accounts get $1 of free credit. The dashboard shows your balance and what each conversation cost.

When your balance reaches zero, the agent stops taking new calls and chats until you top up.

Do callers know they're being recorded?

Recording is off until you switch it on. When it is on, callers hear a short recording notice first, and you choose how long recordings are kept. A caller can also ask the agent to stop recording.

Can the agent place orders or accept supplier offers?

No. A buyer's call becomes an RFQ for you to confirm, and supplier calls collect offers for you to compare. The agent never commits you to a sale or a purchase.

Which languages does it speak?

English, Hindi and Hinglish, Bengali, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi and Odia. You pick the languages your agent offers, and it replies in the language the buyer uses.

Can I try it before adding my own products?

Yes. Chat with the demo business, a made-up rice and pulses trader, without signing up. After you sign up you can copy the demo business and change its products and rates.

Hear your own price list answer a buyer

Start with the demo business or upload your rates. The first $1 is on us.